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Shipping and Delivery Policy

SHIPPING AND DELIVERY INFORMATION

DOMESTIC SHIPPING AND DELIVERY (WITHIN INDIA)

  • Orders above ₹999 qualify for free delivery within India.
  • A delivery charge of ₹150 is applicable for orders below ₹1000.
  • Taxes are included in the product prices listed on our website for domestic deliveries.
  • We aim to deliver all domestic orders within 3-4 working days from the date of dispatch.
  • Upon dispatch, customers will receive an email with shipment details for tracking. In case of non-receipt of the shipment email, customers can contact our customer care service for assistance.
  • We do not ship items prohibited by courier companies, including but not limited to animals or animal products, bullion, currency, firearms, and illegal narcotics.

INTERNATIONAL SHIPPING AND DELIVERY (OUTSIDE INDIA)

  • Orders above ₹25000 enjoy free international shipping.
  • For orders below ₹25000, a fixed shipping fee of ₹3500 is applicable, added during checkout.
  • For international deliveries, customs duties and local taxes imposed by the destination country’s customs department are payable by customers to our shipping partner upon delivery.
  • The amount of duties and taxes depends on the customs policies of the destination country.
  • We aim to deliver all international orders within 6-8 working days from the date of dispatch.
  • Similar to domestic orders, customers will receive an email with shipment details upon dispatch for tracking. In case of non-receipt, customers can contact our customer care service for assistance.
  • Items prohibited for shipping include those banned or restricted by courier companies, such as animals or animal products, firearms, and illegal narcotics.

Ashish Kumar Couture

Feel free to reach out to our customer care service for any further assistance regarding shipping and delivery.

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