Frequently Asked Questions.
Frequently Asked Questions (FAQ)
Welcome to the FAQ section of Ashish Kumar Couture. Here are some common questions and answers to help you better understand our products and services:
1. How can I place an order? To place an order, simply browse our website and add your desired items to the shopping cart. Proceed to checkout, where you’ll provide your shipping and payment information. Once your order is confirmed, we’ll process it and send you a confirmation email.
2. What payment methods do you accept? We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. All transactions are securely processed to ensure your financial information remains safe.
3. Can I modify or cancel my order after it’s been placed? Once an order is confirmed, it cannot be modified or canceled. Please review your order carefully before completing the purchase.
4. How long will it take to receive my order? Delivery times vary depending on your location and the shipping method selected. You can find estimated delivery times on the product pages or during checkout. We’ll also provide tracking information so you can monitor the status of your delivery.
5. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. Please refer to our Shipping Policy or contact us for more information.
6. What is your return policy? We have a strict no-return policy, except in cases where the product received is damaged, defective, or does not match the description. If you encounter any issues with your order, please contact us within 24 hours of receiving the product, and we’ll assist you accordingly.
7. How can I contact customer support? You can contact our customer support team by phone at +91 9716219209 or via email at [insert email address]. Our representatives are available to assist you during business hours and will respond to your inquiries promptly.
8. Do you offer custom or made-to-measure services? Yes, we offer custom and made-to-measure services for select products. Please contact us for more information about customization options and pricing.
9. Are your products ethically sourced and sustainable? We are committed to ethical and sustainable practices and strive to source materials responsibly. Our products are crafted with quality and longevity in mind, reflecting our dedication to sustainability.
10. How can I stay updated on new arrivals and promotions? To stay informed about new arrivals, promotions, and exclusive offers, subscribe to our newsletter or follow us on social media. You’ll be the first to know about the latest trends and updates from Ashish Kumar Couture.
If you have any additional questions or require further assistance, please don’t hesitate to reach out to us. We’re here to help!